Cancellation policy

⭐ Pretty Knots Bow Company – Subscription Box  

Welcome to the Pretty Knots Bow Company Subscription Box! We’re so excited to send beautiful bows to your little one each month. Please review the policy below to understand how our subscription service works.

📦 Subscription Overview

By subscribing, you will receive a curated box of handcrafted bows each month. Styles, colors, and themes vary monthly and may include exclusive designs not available for individual purchase.

💳  Billing & Payments

Subscriptions are billed automatically each month on the date you originally subscribed.

  • Payments are processed through the card you provide at checkout.

  • If a payment fails, you will be notified. Your subscription will pause until payment is updated and processed successfully.

  • Sales tax may apply depending on your location.

📅 Renewals & Cancellations

  • Subscriptions renew automatically each month unless canceled.

  • You may cancel any time, but cancellations must be made before your next billing date to avoid being charged for the upcoming month.

  • If you cancel after billing has occurred, your cancellation will take effect the following month.

🚚 Shipping

  • Subscription boxes ship between the 1st and 10th of each month.

  • Shipping delays may occur during holidays or high-volume periods.

  • You are responsible for ensuring your shipping address is accurate and up to date before the next billing date.

🎀 Refunds & Returns

  • Because subscription boxes are pre-planned and custom-curated, all sales are final.

  • We do not accept returns, exchanges, or issue refunds for subscription boxes.

  • If an item arrives damaged, please contact us within 48 hours with photos so we can assist you.

🔄 Skipping a Month

If you need to skip a month, you may do so by contacting us before your next billing date.

Skip requests made after billing has occurred will apply to the following month.

🔧 Changes to Subscription

You may update your payment method, address, or subscription type at any time through your customer account or by messaging us directly.

🎁 Gifting Subscriptions

Subscription boxes may be purchased as gifts! Please make sure the recipient’s address is entered correctly at checkout.

📝 Policy Updates

Pretty Knots Bow Company reserves the right to update this policy at any time. Changes will apply to all active subscriptions and will be posted on our website.